Number of phone calls dataset
Number of call arrivals per 5-minute interval handled on weekdays between 7:00 am and 9:05 pm from March 3, 2003 in a large North American commercial bank.
calls
A numerical time series of class msts
and ts
.
Forecasting Time Series With Complex Seasonal Patterns Using Exponential Smoothing Alysha M. De Livera, Rob J. Hyndman & Ralph D. Snyder (Journal of the American Statistical Association)
plot(calls, ylab = "Calls handled")
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